Tenant & Resident Portal

Report a Property Issue

Use this form to report any maintenance issue, damage, or problem at your property. We’ll review your report and be in touch as soon as possible.

Urgent Problem?

For gas leaks, floods and anything needing immediate attention, it’s better to call us on 0191 694 1104. Otherwise, please use the form below.

Your details

Full name

Email address

Contact number

Property address

Include a flat / house number and postcode

Issue details

Problem description

Date first noticed

How frequent is the problem?

Additional notes (optional)

Access & preferencesParking is available for contractors at the propertyThere are pets at the propertyI am happy for Everstone to enter using their management set of keysPlease send me a copy of this report by email

Photos (optional)

Attach up to 8 photos (JPG, PNG, HEIC, WebP), 10 MB each. Photos help our team diagnose the issue before attending.

No photos attached

We’ll send your details to our management team at general@everstone-property.com. By submitting you agree to our Privacy Policy.

All submissions are triaged internally by Everstone Property Partners Ltd.